Refund policy

1. Eligibility for Returns:

• Items can be returned within 14 days of purchase.

• Items must be unworn, unwashed, and in their original condition with tags attached.

2. Non-Returnable Items:

• Final sale items

• Gift cards

• Items marked as non-returnable

3. How to Initiate a Return:

• Contact our customer service at [customer service email] to request a return authorization.

• Include your order number and reason for return.

4. Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.

5. Refunds:

• Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

• If the return is approved, you will be notified via email.

6. Exchanges:

• We currently do not offer direct exchanges. If you need a different size or style, please return the original item and place a new order.

7. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately. We will provide a prepaid return label and issue a full refund or replacement.

8. Contact Us:

For any questions or assistance, please reach out to uyllc@gmail.com or visit our website.